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We love hearing from you! We’re here to help answer your questions and make sure you have all the information you need. For general questions, our Frequently Asked Questions page is a great place to start. Of course, you can always call, email or write us with comments, compliments, questions and testimonials. Let us know how we're doing — we appreciate your feedback!


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By Email for customer service for US wholesale inquiries for international wholesale inquiries for employment inquiries

For product, regimen or education inquiries, please use this form.

By Mail

derma e®
2130 Ward Avenue
Simi Valley, CA 93065

By Fax

(805) 582-2730 

By Phone

(800) 521-3342 Toll Free
(805) 582-2710 Local

Customer Service Hours

7:00 AM – 4:00 PM PT (Mon. - Fri.)

Media Inquiries & Public Relations

Betsy Roberts
949-502-6200 ext. 321

If you have a question or need to make changes to an order outside business hours it is best to fill out the form below. Our trained staff is here to answer all of your questions!
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