Beauty Tribe FAQs

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Beauty Tribe FAQ's

• To redeem points for a product or discount you must be signed in and access the loyalty panel.• You can access the loyalty panel by clicking ‘Loyalty Program’ at the top right corner of the website OR the small widget at the bottom corner of the website labeled ‘Loyalty’.• Once in the loyalty panel you can view your point balance, available rewards, redeemed but unused rewards and used rewards.• To access a reward, you can click ‘get reward’ and then confirm that you want to redeem points for that reward.• Follow the directions that will appear when you redeem the reward. You’ll need to copy the given code and apply that at checkout to receive the discount.• If you are redeeming points for a free product the item will automatically be added to your cart.• You points will last 1 year.• When referring friends, your reward will not be available until they make a purchase.• You cannot use more than 1 discount at a time. This includes combining sales on dermae.com with loyalty vouchers or discounts.

TERMS & Conditions

• You must have at least one order in your Order History to be able to earn Referral Rewards.• Rewards expire after 1 year.• Rewards have no cash value and are valid only for online purchases at dermae.com (you can’t “cash out”).• When you have a Rewards balance, you may choose to use $5 off, $15 off, free shipping, or 30% off pending your balance.• Rewards are earned as soon as you place an order.• Refereed friends’ orders contribute to your Rewards balance for 30 days after they click your link or enter your referral code for the first time. After the 30 days are up, you no longer earn a percentage of their purchases.• We reserve the right to modify or cancel this program at any time.• Participation constitutes acceptance of terms.