Free Shipping on orders over $25

Shipping

At DERMA E we make it a priority to ensure that your experience with us is smooth and satisfactory, your great experience is important to us. Purchases made on Dermae.com can only be billed and shipped within the United States. Please allow 2-3 days processing before shipment.

Shipping Costs & Delivery Times

All orders placed on dermae.com are shipped Monday through Friday, excluding major holidays.

Shipping Method

Total Delivery Time
(including processing time)

Standard 5-7 Day Shipping
(Orders $25 and over)

7-9 business days

Standard 5-7 Day Shipping
(Orders under $50)

7-9 business days

Next Day Air

1 business day

2nd Day Air

2 business days

3 Day Select

3 business days

Orders must be placed by 3 PM EST to start processing on the same day. Processing time usually takes 2-3 business days. Delivery times are based on orders placed between Monday – Friday. 

Please note that for Next Day Air, 2nd Day Air, and 3 Day Select shipping orders must be placed before 3PM EST to be processed before the end of the day.

ESTIMATED DELIVERY DATES*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and subject to change.

SHIPMENTS TO APO AND PO BOX ADDRESSES

Orders being sent to P.O. Boxes or APO addresses are delivered via the United States Postal Service and cannot be shipped via Second Day or Overnight Service.

SHIPMENTS TO U.S. TERRITORIES, ALASKA, AND HAWAII

Overnight and Second Day Service is not available for orders being shipped to U.S. Territories and to some locations in Alaska and Hawaii.

INTERNATIONAL LOCATIONS

We’re sorry, products purchased on dermae.com can only be billed or shipped to destinations within the United States. Please visit our International Page to find a retailer in your region.

 

Return Policy

Your satisfaction is our priority. That’s why we back every product we sell with a 100% money-back guarantee. If you are not completely satisfied with one of our products for any reason, you may return it to the store you bought it from for a refund or replacement. If your store does not accept returns on opened product, or if you purchased the product directly from dermae.com, simply return it along with the original order confirmation or packing slip to us within 45 days. We will gladly refund the original purchase price of the product. Shipping and handling charges are non-refundable.


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Free Shipping on every order over $25