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We love hearing from you! We’re here to help answer your questions and make sure you have all the information you need. Of course, you can always call, email or write us with comments, compliments, questions and testimonials. Let us know how we're doing — we appreciate your feedback!

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Toll Free
(800) 521-3342

Customer Service
(805) 582-2710 Local

(805) 582-2730

2130 Ward Avenue
Simi Valley, CA 93065

Customer Service Hours
7:00 AM – 4:00 PM PT (Mon. - Fri.)

for customer service
for US wholesale inquiries
for international wholesale inquiries
for employment inquiries
for media inquiries and influencer collaborations

For general questions, our Frequently Asked Questions page is a great place to start.
If you have a question or need to make changes to an order outside business hours it is best to fill out the form below. Our trained staff is here to answer all of your questions!

Work with us
We have several job openings based in Simi Valley CA with  DERMA E! A dynamic, passionate place to work, seeded in natural beauty with real purpose. Job openings include:  Customer Service part-time Marketing & Events Coordinator Marketing Analyst Eastern Regional Sales Manager (remote - EAST COAST) Send your resume to: